Your privacy, our responsibility

Account Data: When you register on Bullix, we collect your full name, email address, phone number, country of residence, and government-issued ID documents required for KYC (Know Your Customer) compliance.

Trading Activity: We record all trades, orders, deposits, withdrawals, and account transactions you make on the platform.

Device & Usage Data: We automatically collect IP addresses, browser type, operating system, pages visited, and timestamps to ensure platform security and improve user experience.

Financial Data: We collect payment method details (e.g., card type, last four digits) solely for deposit and withdrawal processing. Full card numbers are never stored on our servers.

Account Management: To create and maintain your Bullix account, verify your identity, and provide access to our trading services.

Regulatory Compliance: To fulfill AML (Anti-Money Laundering), KYC, and other applicable financial regulatory obligations across the jurisdictions we operate in.

Security & Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraudulent transactions, or abuse of our platform.

Service Improvement: To analyze usage patterns, improve our trading engine, optimize platform performance, and develop new features.

Communications: To send transaction confirmations, security alerts, product updates, and — with your consent — marketing materials.

Encryption: All data transmitted between your device and Bullix servers is encrypted using TLS 1.3. Sensitive fields such as passwords are hashed using bcrypt and are never stored in plaintext.

Infrastructure: Your data is stored on enterprise-grade cloud infrastructure with ISO 27001-certified data centers, regular security audits, and 24/7 monitoring.

Retention: We retain your account data for the duration of your account and up to 7 years after account closure, as required by financial regulations. Uploaded documents are purged after 6 months if no longer needed.

Access Controls: Only authorized Bullix personnel with a legitimate business need can access user data. All internal access is logged and audited.

Third-Party Service Providers: We share data with trusted partners for KYC verification, payment processing, and fraud detection. All partners are bound by strict data processing agreements.

Legal Obligations: We may disclose information to law enforcement, regulators, or courts when required by applicable law or a valid legal order.

No Sale of Data: Bullix does not and will never sell your personal data to third parties for marketing or advertising purposes.

Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the successor entity under the same privacy protections.

Access & Portability: You may request a copy of all personal data we hold about you at any time.

**Correction:** You can update inaccurate personal information directly in your account settings.

Deletion: You may request deletion of your account and associated personal data, subject to our regulatory retention obligations.

Opt-Out: You can unsubscribe from marketing communications at any time via the link in any email or through account settings.

Data Complaints: If you believe your privacy rights have been violated, you may lodge a complaint with your local data protection authority.